This term should be applied when it’s referring to small items that require no assembly or that can easily be left at your curbside or front porch. As the saying goes, “you get what you pay for” and that surely applies to most furniture, delicate and high ticket items that need to be shipped.
Most furniture needs to be shipped to you and will be trucked via common carrier, which is another name for tractor trailer. This is not your everyday UPS truck. Unless you pay additionally for white glove delivery service, you, the customer, will be obligated to inspect, unload and bring the items into your house and assemble them. That is what is referred to as “free” or included.
Our version of delivery just can’t be free. We take responsibility for your merchandise from the time it arrives to us, gets delivered and assembled in your home or business. Our installers are experienced, professional and take pride in what they do and we understand busy schedules so we offer convenient delivery times for our customers.
So Buyer Beware… Free is bound to cost you!